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At MoyoMoyo, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and the choices you have about your data. This policy is tailored to our operations in Australia and New Zealand and is part of our Marketing Code of Practice. It aligns with the Australian Privacy Principles and the Privacy Act 1988.

1. Information We Collect

We may collect and process the following information:

1.1. Personal Information:

Name, signature, date of birth

Contact information, including email address and phone number

Postal address

Billing and payment details

Demographic information such as postcode, preferences, and interests

Personal information” where we can reasonably identify an individual

1.2. Usage Data:

Information about how you use our website, including pages viewed and products searched for

Information about your device and internet connection, such as your IP address, browser, and operating system

1.3. Marketing Preferences:

Your preferences for receiving marketing communications from us

1.4. Reviews and Feedback:

Reviews and feedback you provide regarding our products and services

1.5. Consent:

We imply that you consent to our collecting it and using information relevant to specific reasons such as to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase

We will either ask you directly for your expressed consent, or provide you with an opportunity to say no if we ask for your personal information for a secondary reason such as marketing

By using this site, you represent that you are at least 18 years of age or have the consent of a parent or legal guardian who is 18 years or over.

2. How We Use Your Information

We use your information for the following purposes:

2.1. Providing Products and Services:

To communicate with you about your orders and inquiries

To provide customer support

To fulfill and deliver your orders

To sell our products and services to you via our hosted online e-commerce platform and its data storage, databases and the general application. 

2.2. Improving Our Services:

·       To understand your needs and preferences

·       To enhance and personalize your experience on our website

·       To develop and improve our products and services


2.3. Marketing and Promotions:

·       To send you promotional emails, special offers, and other marketing communications

·       To tailor marketing materials to your interests

·       To conduct surveys and competitions


2.4. Legal and Compliance:

·       To comply with legal and regulatory obligations

·       To detect and prevent fraud and other unlawful activities

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in providing our products and services. These third parties are required to protect your information and use it only for the purposes specified by us. store your data on a secure server behind a firewall and stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted or de-identified. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

4. Cookies and Other Technologies

We use cookies and similar technologies to enhance your experience on our website. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can manage your cookie preferences through your browser settings.


This Privacy Policy applies only to the Website. The Website may contain links to other websites or apps or may forward users to other websites or apps that we may not own or operate and to which this Privacy Policy does not apply. We suggest contacting these websites or app providers directly for information on their privacy policies. Nonetheless, we seek to protect the integrity of our Website, and welcome any feedback about these linked websites and mobile applications.

5. Security

We are committed to ensuring the security of your personal information. We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, theft, loss, misuse, interference and destruction.

6. Marketing Communications

You have the right to opt out of receiving marketing communications from us at any time. You can do so by:

·       Clicking the "unsubscribe" link in marketing emails

·       Contacting our customer support by emailing


7. Your Rights

You have the following rights concerning your personal information:

7.1. Access: You can request access to the personal information we hold about you.

7.2. Rectification: You can request that any inaccurate or incomplete data be corrected.

7.3. Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

7.4. Restriction: You can request that we restrict the processing of your personal information.

7.5. Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

7.6. Objection: You can object to the processing of your personal information for direct marketing purposes.


8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. The updated policy will be posted on our website.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us by email at

10. Complaints

If you believe that your data protection rights have been violated, you are welcome to lodge that complaint with us by email to and you have the right to lodge a complaint with the relevant Federal or State authority.

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