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RETURNS

We are confident that you will love your MoyoMoyo purchase! However, if you have a change of heart, or if you experience a rare flaw in our garment, we do allow a 14 day period from the time of item dispatch for items to be returned to us.

• For garments bought at full price, we provide a complete refund.
• For garments bought at a discounted price, we offer a credit for use against future purchases.
• Please note that we do not offer a refund for garments bought on "Final Sale".

Before returning a garment, please contact us via our website to arrange for your refund. We will provide you with a Returns Information Form with a reference number. This must be filled out and included in your parcel to ensure that your refund can be processed expediently. Any item that is returned without following this process will be returned to the customer at their expense. Please send your return to us at MoyoMoyo, 13 Runnymede Road, Belgrave, Vic 3160. All returns remain the responsibility of the purchaser until such time as they are received by us.

 

Unless there is a flaw in the garment, all returns will be at the cost of the customer. Please ensure that the garment has been packed carefully to ensure that it is not damaged during transit, as this will negate any refund or credit.

Prior to processing your refund, the garment will be checked to ensure that it is in the original condition. Returns will only be accepted if they are unworn, unsoiled, unwashed and have all tags intact. If all of the conditions in our Returns &
 Refunds Policy have been met, we will process your return using the original form of payment. Your refund / credit will be processed within 5 working days of receipt of the returned garment.

Our goal is to continually improve our products and our service. Please share any comments with us that will help us to do so.

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